Privacy Policy

This Privacy Policy explains how Flowkon (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and platform (the “Platform”).

We are committed to protecting your privacy and handling your data in a transparent and secure manner. We do not misuse or sell your personal information.

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1. Who We Are

Company Name: Flowkon

Registered Address:

Contact Email: support@flowkon.io

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This Privacy Policy applies to data we process as a data controller, including account management, website usage, and marketing activities.

When you use Flowcon to process third-party data (e.g., LinkedIn data), you act as the data controller, and we act as a data processor on your behalf. You are responsible for ensuring that such processing complies with applicable data protection laws.

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2. Information We Collect

a. Demo Registration

When you request a demo, we may collect:

• Name
• Email address
• Company name
• Phone number
• Account type preferences
• Tools you currently use

We use this information to:

• Provide tailored demos
• Follow up with relevant plans

Legal basis: Legitimate interest and/or your consent.

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b. Account Registration & Profile Setup

To use Flowcon, you will need to create an account. We collect:

• Name
• Email address
• Password
• Country and address
• Company details
• Language preference

You may also:

• Upload a profile photo
• Enable two-factor authentication
• Choose a subscription plan

If you connect third-party accounts (e.g., LinkedIn), you must ensure you have proper authorization.

We use this data to:

• Create and manage your account
• Provide platform services
• Communicate with you
• Improve our platform

Legal basis: Contract performance and legitimate interests.

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c. Platform Usage Data

When using Flowkon, we process:

• Tasks and workflows you create
• Messages sent via integrated platforms
• Communication logs (time, recipients, content)

Purpose:

• Deliver core platform functionality
• Maintain service performance

Legal basis: Contract performance.

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d. Payments

For billing and subscriptions:

• We generate invoices based on your account
• Payments are processed via third-party providers

We do not store your payment details, only confirmation and transaction data.

Legal basis:

• Contract performance
• Legal compliance (accounting)
• Legitimate interests (financial analysis)

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e. Customer Support

When you contact us:

• We collect your query details and contact information

Purpose:

• Provide support
• Improve our services

Legal basis: Contract performance and legitimate interest.

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f. Website & Marketing Data

We may collect:

• IP address
• Device and browser information
• Website usage data

We also use:

• Cookies (see Cookie Policy)
• Analytics tools
• Marketing forms (e.g., eBooks, webinars)

Purpose:‍

• Improve user experience
• Run marketing campaigns

Legal basis: Consent and legitimate interest.

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g. Partner & Affiliate Data

If you apply as a partner or affiliate, we collect:

• Name and contact details
• Company information
• Marketing and usage details

Purpose:

• Evaluate and manage partnerships

Legal basis: Contract performance.

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3. Data Retention

We retain your data:

• As long as your account is active
• Up to 12 months after inactivity, unless legally required otherwise

Marketing data is stored for up to 12 months after last interaction.

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4. Third-Party Access

We may share data with trusted service providers, including:

• Analytics providers
• CRM and email tools
• Hosting providers
• Payment processors
• Customer support tools

These providers process data only under our instructions.

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5. Analytics

We use analytics tools (e.g., Google Analytics) to understand how users interact with our platform. Data is typically anonymized and aggregated.

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6. Payments

Payments are handled by third-party providers. These providers act as independent data controllers for your payment information.

We recommend reviewing their privacy policies for more details.

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7. Integrations

Flowkon allows integration with third-party tools via APIs. When you use these integrations:

• Your data may be shared directly with those services
• Their privacy policies will apply

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8. Your Rights

Depending on applicable laws (e.g., GDPR), you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability

To exercise your rights, contact us at: support@flowkon.io

You also have the right to file a complaint with a data protection authority.

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9. Data Security

We implement appropriate technical and organizational measures to protect your data from:

• Unauthorized access
• Loss or misuse

Access is restricted to authorized personnel only.

If data is transferred internationally, we ensure appropriate safeguards are in place.

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10. Changes to This Policy

We may update this Privacy Policy from time to time.

We encourage you to review it periodically.

For significant changes, we will notify you through appropriate channels.